German Speaking Credit Controller
Location: Nottingham Hybrid, 2 days office, 3 remote
Salary: up to £27,000
Office Pattern: 2 days office / 3 days home
Hours: 8am – 4pm, 45 mins lunch
About the Company
We are recruiting a German speaking credit controller for a brilliant organisation currently undergoing expansion after recent acquisition of another business. The key purpose of the role is to support and manage credit control for German-speaking B2B clients, helping to maintain healthy cash flow for the business. The role sits within a well-structured team of credit controllers, reporting to a team leader. Prior credit control or finance experience is desirable but not fully necessary. What is key is someone who can grasp numbers to a reasonable level.
Key Responsibilities
- Around 50% of the role is customer service for wholesale customers
- And 50% is chasing aged sums of money they owe for purchases
- These two main areas will cover the below tasks:
- Carrying out credit assessments and managing credit limits
- Reviewing orders and obtaining approvals to change credit limit where needed
- Supporting debt collection and resolving payment issues
- Allocating payments and reconciling customer accounts
- Preparing and sending account statements and invoices
- Liaising with sales and customer service teams
- Reviewing client payment queries and managing disputes
- Using SAP and other internal systems to maintain accuracy
- Contact with customers will always be via email and telephone
The Person They’re Looking For
- Fluent German Speaking is a must
- You don’t need prior credit control experience, though should have a head for numbers. Any finance or credit control experience already is desirable however
- Comfortable with debt collection and disputes, dealing with clients who may be evading payment, or other difficult conversations needed
- Strong admin and problem-solving skills
- Ability to work with numbers, and should have finance awareness
- If you have used SAP before, great, but it isn’t essential
- Confident building relationships with clients
- Works well to deadlines under pressure
What is Great About This Role
- Large and financially stable company
- Hybrid working –2 days in the office
- Lovely office environment and lots of people doing a similar job
- So lots of support and help
- Clear, structured training and onboarding support
- Opportunity to work closely with international clients
- Not micro-managed – trusted and autonomous environment
- Straightforward nice hours – 8am – 4pm
- You will have a direct impact on company cash flow and revenue, it’s a key role
Interview Process
- Two-stage process
- First stage: phone interview
- Second stage: face-to-face, includes task-based assessment involving Excel